Terms of Service Agreement
Welcome to Cleanerworld. By accessing or using our website and services, you agree to comply with and be bound by the following terms and conditions. Please review them carefully.
Your Agreement to Our Terms
These Terms of Service ("Terms") govern your use of the Cleanerworld website and all related services provided by Cleanerworld. By accessing or using any part of our services, you signify your understanding and agreement to these Terms. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services.
Cleanerworld reserves the right to update, change or replace any part of these Terms by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
User Obligations and Conduct
To ensure a positive and secure environment for all users, certain behaviors are expected and others strictly prohibited.
Acceptable Use
- You must be at least 18 years old to use our services or have parental consent.
- You agree to use our website and services only for lawful purposes and in a way that does not infringe the rights of, restrict or inhibit anyone else's use and enjoyment of the website.
- You agree not to upload or transmit any computer viruses, macro viruses, Trojan horses, worms or anything else designed to interfere with, interrupt or disrupt the normal operating procedures of a computer.
- You are responsible for maintaining the confidentiality of any account information and for all activities that occur under your account.
Prohibited Conduct
- Engaging in any commercial activities, including but not limited to advertising or soliciting business, without our express written consent.
- Attempting to gain unauthorized access to any part of our website, servers, or networks.
- Harassing, abusing, or harming another person, or attempting to do so.
- Using any automated system, including without limitation "robots," "spiders," or "offline readers," to access the website in a manner that sends more request messages to the Cleanerworld servers than a human can reasonably produce in the same period by using a conventional web browser.
- Collecting or harvesting any personally identifiable information, including account names, from the website.
Service Limitations and Disclaimers
While we strive for excellence, there are inherent limitations and disclaimers associated with our services.
Accuracy of Information
The content on this website is provided for general information purposes only. While we endeavor to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.
Service Availability
Cleanerworld does not guarantee that the website or any content on it will always be available or be uninterrupted. We may suspend or withdraw or restrict the availability of all or any part of our website for business and operational reasons. We will try to give you reasonable notice of any suspension or withdrawal.
Limitation of Liability
In no event will Cleanerworld, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the Service; (ii) any conduct or content of any third party on the Service; (iii) any content obtained from the Service; and (iv) unauthorized access, use or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence) or any other legal theory, whether or not we have been informed of the possibility of such damage, and even if a remedy set forth herein is found to have failed of its essential purpose.
Intellectual Property and Copyright
All content on our website is protected by intellectual property laws.
Ownership of Content
The website and its original content, features, and functionality are and will remain the exclusive property of Cleanerworld and its licensors. Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of Cleanerworld.
All materials on this site are protected by copyright and intellectual property laws and are the property of Cleanerworld. You may not reproduce, modify, copy, distribute, or display any part of this site without prior written permission.
Reporting Infringement
If you believe that your intellectual property rights have been infringed upon by Cleanerworld or by any content on our website, please contact us immediately at [email protected] with a detailed description of the alleged infringement.
Payment Terms and Service Quotes
Understanding our payment process and how service quotes are handled is crucial for a smooth experience.
Quoting Process
- All service quotes provided by Cleanerworld are estimates based on the information provided by the client.
- Final pricing may vary depending on the actual scope of work, condition of the premises, and additional services requested on-site.
- Quotes are valid for a period of 30 days from the date of issuance, unless otherwise specified.
- Cleanerworld reserves the right to adjust pricing for services not accurately represented during the quoting phase.
Payment and Cancellation Policy
- Payment for services is due upon completion, unless a different payment schedule has been explicitly agreed upon in writing.
- We accept various payment methods, which will be communicated at the time of booking.
- Cancellations or rescheduling of services must be made at least 24 hours in advance. Failure to do so may result in a cancellation fee.
- Repeated cancellations or no-shows may lead to refusal of future service.
Dispute Resolution and Governing Law
Understanding how disputes are resolved and which laws govern these terms is important.
Resolution Process
In the event of any dispute arising out of or in connection with these Terms, both parties agree to first attempt to resolve the dispute informally by contacting each other. If a dispute cannot be resolved informally, we agree to attempt to resolve it through mediation, with a mutually agreed-upon mediator.
Formal arbitration or litigation will only be pursued if informal resolution and mediation efforts are unsuccessful.
Governing Law
These Terms shall be governed and construed in accordance with the laws of the Czech Republic, without regard to its conflict of law provisions. Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect.
Contact Us
If you have any questions about these Terms of Service, please do not hesitate to contact us:
Our office is located at: Bubenská 5, 170 00 Prague 7, Czechia